Thank you for your choice to shop local!
We are a family-scale business, and we plan to continue serving our neighbors. Safety and sustainability come first, but we will also try to work as fast as we can. We're grateful for your patience! Please email us by clicking here or by replying to your confirmation email.
We handle every order with the same care we would offer our own families. We look forward to finding innovative ways to serve you.
We want to earn your business any way we can, including amazing handmade chocolate, a ready-to-pop mimosa kit, our famous chile burnt caramel cinnarolls and even breakfast in bed! At the moment, our literal bread & butter is selling chocolate, groceries, wine, & beer.
We're excited to see you!
What are your COVID-19 precautions?
Hand sanitizer is provided to all visitors, with stations at our front entrance, in our hallway, & inside our bathrooms. Social distancing is required, & guests must wear masks. Please note, dining on-site is prohibited in San Diego, so you are welcome to order in advance for curbside pickup, or delivery. We also conduct a health survey including temperature scan with every employee before every shift.
How long will it take to prepare my grocery or chocolate order?
We gather each order as quick as we can, usually within 1-2 business days.
However, we have found that common items can become out of stock. This is due to peak demand & minimal supply, with national suppliers delivering a few days a week. We also cannot maintain a large inventory, and risk spoilage. Yeast, peanut butter, meat, and dairy are frequently unavailable or delayed.
What are your hours for pickup & shopping?
We are open from 9AM - 4PM daily. Please come in! Please be sure to wear your mask, & remain mindful of a six foot distance. We'll do our best to do the same, and please let us know of any concerns, or if you'd like a private shopping experience without other guests.
What are you serving?
Our full menu is available! You're welcome to call in orders, or come in and place them in person. We'd love to see you! Since we need to handle ingredients and sanitize surfaces with extra care, & use extra packaging materials, orders can take about 20-30 minutes to prepare. Drinks are done before you know it, and you know you deserve an iced mocha!
How do I pick up my grocery order?
We will call and email you when your order is ready for pickup. If there are missing items, we will let you know, but please let us know if you have any concerns or notice a mistake
For curbside service, simply call us at 619.578.2984, ext. 0. We will be happy to bring the order to your car. Please note that Grocery orders may include a small fee at checkout for the service of carefully gathering and loading your items during this crisis time.
Can I make a change to my online order?
We can easily edit online orders. Please email us here, including your name & order number. Please contact us with any replacement or refund requests, or concerns about damaged or missing items. We can easily add on, remove, or exchange items.
How are you handling my order?
Our team strictly abides by the latest food handling and sanitation guidelines, under direct management by experienced team members. We are also operating with minimal staffing so that we can provide our workers a safe working environment. We will continue to enforce the latest regulations on masks, social distancing, and any other considerations so that our staff stay healthy, and your groceries are pristine.
How does shipping work?
We ship chocolate nationwide, and to Canada via USPS and UPS. GLS/GSO's Next Day / 2 Day Courier is also available for West Coast customers. Please note that we will process your order as fast as we can, but we may be unexpectedly out of particular items and it may take time to hand-package gifts, as we must be extremely careful with handling. We cannot ship groceries that are delicate or require careful refrigeration.
We will reach out to you by email and phone call in the event of a delay or stock issue to either arrange a refund or exchange.